Refund policy

Shipping Policy

  1. Processing Time:

    • Orders are typically processed within 1-3 business days.
    • Custom or made-to-order items may take an additional 3-5 business days to prepare.

  2. Shipping Rates:

    • Domestic Shipping: Flat-rate or calculated at checkout. Standard shipping rates apply (e.g., $5-10 for small items, or free for orders over a specific amount).
    • Free Shipping: Available on orders over $75 (adjust based on your average order size).
    • International Shipping: Rates vary depending on location and package weight. Customers are responsible for any customs fees or duties.

  3. Shipping Time:

    • Standard shipping within the U.S. typically takes 3-7 business days.
    • Expedited shipping options are available at an additional cost (e.g., 2-day shipping).

  4. Returns & Exchanges:

    • Returns are accepted within 30 days of delivery for unused items in their original packaging.
    • Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

  5. Tracking:

    • Tracking information is provided with every shipment. Customers will receive an email with tracking details once the order is on its way.